Shipping

Thank you for shopping at EbuyNsell webstore! We strive to ensure your orders are delivered promptly and in perfect condition. Please review our shipping policy below for details on how we handle orders and deliveries.

1. Shipping Locations

We currently ship within the jurisdiction of the Republic of Cyprus and the GDPR Laws in the EU.

2. Processing Time

All orders are processed within 1-3 business days after payment is confirmed. Please note that processing times may be longer during holidays, sales, or promotional periods.

3. Shipping Methods and Delivery Times

We offer the following shipping options:

• Point to Point: 1-3 business days.

• Point to Door: 2-3 business days.

Delivery times are estimates and begin once the order has been shipped, not when it is placed. Delays may occur due to carrier issues, customs, or unforeseen circumstances.

4. Shipping Costs

Shipping costs are calculated at checkout based on your order's weight, size, and destination. We offer free shipping of over €30.00 for orders meeting specific criteria. For exact shipping costs, please proceed to checkout.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our carrier’s website.

6. Shipping Address

Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you need to update your address, contact us immediately at sales@ebuynsell.com.cy

7. Damaged or Lost Packages

If your package is lost or damaged during transit, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue and ensure you receive your order.

8. Returns and Exchanges

If you need to return or exchange an item, please refer to our Return Policy for details. Shipping costs for returns or exchanges are the responsibility of the customer unless the item is defective or incorrect due to our error.

9. Contact Us

If you have any questions about our shipping policy, please contact us at:

• Email: sales@ebuynsell.com.cy

• Phone: 22427749

Thank you for choosing the EbuyNsell webstore! We appreciate your business and look forward to serving you.